This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Feedback In Communication – Quiz 28 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Feedback In Communication Quiz 28 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. You're giving someone verbal feedback about some work they have completed that isn't up to standard:what should you do? A) Point out wrong points. B) Base your feedback on what you have heard from others. C) Criticize them for their work. D) In private, Suggest where improvements can be made and agree on a plan. Show Answer Correct Answer: D) In private, Suggest where improvements can be made and agree on a plan. 2. It is the message sent by receiver in response to the message he received. A) Message. B) Sender. C) Feedback. D) Environment. Show Answer Correct Answer: C) Feedback. 3. Feedback means A) Any reaction of the environment, including people, that serves as the basis for appropriate actions. B) Active reaction of the control object. C) Ensuring the fulfillment of assigned tasks by changing the performer's line of conduct. D) None of above. Show Answer Correct Answer: A) Any reaction of the environment, including people, that serves as the basis for appropriate actions. 4. ..... is the verbal and nonverbal cues receivers convey to indicate their reaction to communication. This can be eye contact, nodding, yeah's and mmm-hmmm's. A) Feedback. B) Encoding. C) Decoding. D) Gestures. Show Answer Correct Answer: A) Feedback. 5. A manager improving communication during performance coaching should: A) Focus on behaviors, not personal traits. B) Use vague statements without examples. C) Criticize the employee publicly. D) Provide feedback only once a year. Show Answer Correct Answer: A) Focus on behaviors, not personal traits. 6. When receiving feedback, the most important first step is to: A) Get defensive. B) Listen to understand. C) Plan your rebuttal. D) Blame someone else. Show Answer Correct Answer: B) Listen to understand. 7. What makes the interactive model different from linear model? A) Encoding. B) Two-way. C) Feedback. D) Messaging. Show Answer Correct Answer: C) Feedback. 8. Allows the communicator to adjust his message and be more effective A) Feedback. B) Speech. C) Message. D) None of above. Show Answer Correct Answer: A) Feedback. 9. When is a communication considered failed? A) A negative feedback was given by the recipient of the message. B) Both sender and receiver stopped the conversation process. C) The persons involved fixed the problem that provoked in the process. D) The recipient did not decode the meaning of the message sent. Show Answer Correct Answer: D) The recipient did not decode the meaning of the message sent. 10. Feedback can be interpreted as A) Criticism. B) Compliments. C) Confrontation. D) All of the above. Show Answer Correct Answer: D) All of the above. ← PreviousNext →Related QuizzesFeedback In Communication Quiz 1Feedback In Communication Quiz 2Feedback In Communication Quiz 3Feedback In Communication Quiz 4Feedback In Communication Quiz 5Feedback In Communication Quiz 6Feedback In Communication Quiz 7Feedback In Communication Quiz 8Feedback In Communication Quiz 9Feedback In Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books