This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Feedback In Communication – Quiz 15 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Feedback In Communication Quiz 15 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Caller: Yes, and could you ask him to call me back when the shipment arrives?Receptionist: Certainly. Could you give me your number please?Caller: Yes, it's 503-589-9087Receptionist: That's 503-589-9087Caller: Yes, that's right. Thanks for your help. GoodbyeWhy the receptionist repeat the number again? A) To make sure she gets the right numbers. B) To let the caller call back. C) To inform the caller to call back. D) To leave a message. Show Answer Correct Answer: A) To make sure she gets the right numbers. 2. In the communication process, how does the receiver indicate to the sender that the message has been received and understood? A) Ignoring the message. B) Providing feedback. C) Changing the subject. D) Repeating the message. Show Answer Correct Answer: B) Providing feedback. 3. What do we call the immediate response of the receiver to the message? A) REPLY. B) ANSWER. C) FEEDBACK. D) COMMENT. Show Answer Correct Answer: C) FEEDBACK. 4. Effective feedback in a professional setting should be ..... A) Vague and general. B) Specific, timely, constructive, and actionable. C) Feedback without examples. D) Bias. Show Answer Correct Answer: B) Specific, timely, constructive, and actionable. 5. You should use perception checks A) Whenever you assume that you understand another person perfectly. B) Very infrequently. C) To express approval or disapproval of the message received. D) Whenever the accuracy of your understanding is important. Show Answer Correct Answer: D) Whenever the accuracy of your understanding is important. 6. Feedback is the term referring to anything that distorts the encoded messages Feedback can take several forms. A) False. B) True. C) All the above. D) None of the above. Show Answer Correct Answer: A) False. 7. Maurine is the office manager in a medical office. Jerry is the new office billing clerk. As Maurine explains the billing procedure, Jerry nods his head when he understands her explanation. In communication terms, Jerry's responses are called ..... A) Body language. B) Inflection. C) Enumeration. D) Feedback. Show Answer Correct Answer: D) Feedback. 8. Which of these types of responses would make somebody feel confirmed? A) Ambiguous. B) Recognition. C) Impervious. D) Tangential. Show Answer Correct Answer: B) Recognition. 9. What do you mean by feedback? A) Response. B) Cashback. C) Following. D) Non of the above. Show Answer Correct Answer: A) Response. 10. The communication process can be motivational when school leaders: A) Provide feedback on the results of faculty performance. B) Provide flextime. C) Provide monetary incentive. D) Do not discuss the performance of faculty members. Show Answer Correct Answer: A) Provide feedback on the results of faculty performance. ← PreviousNext →Related QuizzesFeedback In Communication Quiz 1Feedback In Communication Quiz 2Feedback In Communication Quiz 3Feedback In Communication Quiz 4Feedback In Communication Quiz 5Feedback In Communication Quiz 6Feedback In Communication Quiz 7Feedback In Communication Quiz 8Feedback In Communication Quiz 9Feedback In Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books