This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Effective Communication – Quiz 87 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Effective Communication Quiz 87 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. When framing your perspective in a difficult conversation, it is best to use: A) The second person ("You"). B) The third person ("He/She"). C) The first person ("I"). D) The passive voice. Show Answer Correct Answer: C) The first person ("I"). 2. What if I forget what I'm supposed to say? A) Then you can just sit down and not worry about sharing. B) Make note cards or a written speech to help you. C) Go back to your place and cry. D) None of above. Show Answer Correct Answer: B) Make note cards or a written speech to help you. 3. Avoid jargon and cliches in business writing. A) True. B) False. Show Answer Correct Answer: A) True. 4. "Can we change the topic from politics to culture?" A) Repair. B) Topic shifting. Show Answer Correct Answer: B) Topic shifting. 5. Which practice is MOST effective in ensuring bias-free communication? A) Avoiding all pronouns. B) Using gender-neutral words and people-first language. C) Using only masculine pronouns for convenience. D) Assuming audience shares the same cultural background. Show Answer Correct Answer: B) Using gender-neutral words and people-first language. 6. What is an important aspect of email greetings and sign-offs? A) They should be informal. B) They should be omitted. C) They should include emojis. D) They should be polite and appropriate for the relationship. Show Answer Correct Answer: D) They should be polite and appropriate for the relationship. 7. Effective communication strategies of engagement are A) Introducing yourself. B) Allowing the patient to talk without interruption. C) Both a & b. D) None of the above. Show Answer Correct Answer: C) Both a & b. 8. A polite student says- A) Please. B) Do it!. C) Move!. D) Quiet!. Show Answer Correct Answer: A) Please. 9. Verbal communication is the best form of communication. A) True. B) False. Show Answer Correct Answer: B) False. 10. When someone introduces me to another person, I will ..... A) Sit down and shake his/her hand. B) Stand up and offer my handshake. C) Smile and greet him/her as we shake hands. D) None of above. Show Answer Correct Answer: B) Stand up and offer my handshake. ← PreviousNext →Related QuizzesEffective Communication Quiz 1Effective Communication Quiz 2Effective Communication Quiz 3Effective Communication Quiz 4Effective Communication Quiz 5Effective Communication Quiz 6Effective Communication Quiz 7Effective Communication Quiz 8Effective Communication Quiz 9Effective Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books