This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Effective Communication – Quiz 67 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Effective Communication Quiz 67 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. What is the main factor of public speaking that involves understanding your audience's needs? A) Preparation. B) Delivery. C) Audience Awareness. D) Conclusion. Show Answer Correct Answer: C) Audience Awareness. 2. The proper use of nonverbal communication can make you an effective speaker. A) False. B) True. C) All the above. D) None of the above. Show Answer Correct Answer: B) True. 3. It is recommended to avoid using jargon when communicating with patients. A) True. B) False. Show Answer Correct Answer: A) True. 4. Select the strategy you used to communicate at that job. A) Using clear and concise language. B) Ignoring feedback from others. C) Speaking only when spoken to. D) Avoiding written communication. Show Answer Correct Answer: A) Using clear and concise language. 5. Make your message simple and comprehensible when conversing. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 6. A persuasive request should be: A) Vague. B) Unrealistic. C) Emotional. D) Specific. Show Answer Correct Answer: D) Specific. 7. Avoid wordiness and unnecessary explanation A) Economy. B) Grace. C) Clarity. D) None of above. Show Answer Correct Answer: A) Economy. 8. A customer enter a hotel to check in for the night. SaNaia is at the front desk and welcomes him with a warm smile and eye contact. She checks him into his room, tells him how to get there, and also informs him of the free breakfast in the morning, the free wifi, and where he can find the gym, pool, and restaurant. Did she provide good or bad customer service? A) Good. B) Bad. Show Answer Correct Answer: A) Good. 9. Active listening enhances communication effectiveness because when school leaders are active listeners they: A) Assist the sender of a message in conveying the total meaning of the message. B) Do not have to assist the receiver in getting a clear understanding of the message. C) Have to struggle to acquire the meaning of the message. D) Do not have to be sensitive to verbal and non-verbal clues. Show Answer Correct Answer: A) Assist the sender of a message in conveying the total meaning of the message. 10. Which value is considered foundational in human-human relationships? A) Ambition. B) Trust. C) Popularity. D) Wealth. Show Answer Correct Answer: B) Trust. ← PreviousNext →Related QuizzesEffective Communication Quiz 1Effective Communication Quiz 2Effective Communication Quiz 3Effective Communication Quiz 4Effective Communication Quiz 5Effective Communication Quiz 6Effective Communication Quiz 7Effective Communication Quiz 8Effective Communication Quiz 9Effective Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books