This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Effective Communication – Quiz 62 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Effective Communication Quiz 62 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Adaptability is the ability to choose the appropriate communication style for the situation and the participants. A) TRUE. B) FALSE. C) All the above. D) None of the above. Show Answer Correct Answer: A) TRUE. 2. Written communications in business should A) Use long, informative sentences. B) Be totally impersonal. C) Use technical language. D) Be clear and easy to understand.TagsCO: 016. Show Answer Correct Answer: D) Be clear and easy to understand.TagsCO: 016. 3. When writing for a multicultural audience, which of the following is most likely to help you be understood? A) Using slang such as 'This product really rocks!'. B) Using idioms such as 'You can improve your bottom line using this product.'. C) Using acronyms such as 'ASAP.'. D) Using action-specific verbs such as 'order this product rather than get this product.'. Show Answer Correct Answer: D) Using action-specific verbs such as 'order this product rather than get this product.'. 4. Every morning, Mr. Anthony gets up early and puts on his uniform. He makes sure his badge is on straight. He walks out to his driveway where his car, with the large lights on its roof, is waiting. He gets into his car and drives to the station. From this passage you can infer that Mr. Anthony is: A) A teacher. B) A bus driver. C) A fireman. D) A police officer. Show Answer Correct Answer: D) A police officer. 5. Professionals who communicate well tend to: A) Avoid teamwork. B) Create misunderstandings. C) Build stronger relationships. D) Ignore feedback. Show Answer Correct Answer: C) Build stronger relationships. 6. Which of the following terms best represents the way you would like your audience to respond to your message? A) Purpose. B) Audience needs. C) Desired outcome. D) Potential resistance. Show Answer Correct Answer: C) Desired outcome. 7. Why will practicing a speech several times before presenting it likely lower your anxiety levels? A) You will become more comfortable with the flow of the speech. B) You will be able to give the speech faster and therefore have less time on stage to be anxious. C) The people who hear you practice won't come so the audience will be smaller. D) Practice makes perfect and, therefore, your speech will be perfect. Show Answer Correct Answer: A) You will become more comfortable with the flow of the speech. 8. In order to make sure your message at work is to the point and clear, you should first A) Think about what you are going to say. B) Blurt out what comes to your mind. Show Answer Correct Answer: A) Think about what you are going to say. 9. A culturally diverse workforce can benefit organizations if employees show tolerance. One way to improve this is to: A) Display nonverbal differences. B) Increase communication barriers in virtual teams. C) Encourage nationalism. D) Practice empathy. Show Answer Correct Answer: D) Practice empathy. 10. Which word should NOT be in an I message? A) You. B) Feel. C) Believe. D) Hurt. Show Answer Correct Answer: A) You. ← PreviousNext →Related QuizzesEffective Communication Quiz 1Effective Communication Quiz 2Effective Communication Quiz 3Effective Communication Quiz 4Effective Communication Quiz 5Effective Communication Quiz 6Effective Communication Quiz 7Effective Communication Quiz 8Effective Communication Quiz 9Effective Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books