Effective Communication Quiz 36 (10 MCQs)

Quiz Instructions

Select an option to see the correct answer instantly.

1. Good communication skills can help you be considered as a valuable employee who contributes to the company's image.

Correct Answer: A) True.

2. What are three examples of respectful communication?

Correct Answer: D) All the above.

3. Standards for communication choice s should be the same regardless of the listener.

Correct Answer: B) False.

4. In business, which of the following tones should be part of every written communications?

Correct Answer: C) Polite.

5. At the end of a presentation, the speaker should:

Correct Answer: C) Choices a and b are incorrect.

6. Why is it important for managers to take the time to understand employees who seem problematic?

Correct Answer: C) It enables them to see the employee's perspective and address issues effectively.

7. Tomorrow Allysa will participate in a video conference call. Prior to the call, she should do all of the following EXCEPT .....

Correct Answer: B) Find a chair with wheels so she can move around during the call.

8. True or FalseAs a leader, it is important to develop and maintain effective communication skills with the workplace

Correct Answer: A) True.

9. A speaker's response to an audiences' question should respond by .....

Correct Answer: D) Answering the audience's questions clearly and completely at the appropriate time.

10. Your document will be most useful if you know what your audience needs to ..... in order to produce the desired results.

Correct Answer: C) Do.