This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Effective Communication – Quiz 29 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Effective Communication Quiz 29 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. True or False ..... If the audience is well-known, it is acceptable to use personal pronouns A) True. B) False. Show Answer Correct Answer: A) True. 2. Why is it important to build in extra time for communication for non-English speakers? A) To ensure a clear understanding of the negotiation. B) To limit communication with non-English speakers. C) To employ translingual negotiation strategies. D) To avoid language proficiency development. Show Answer Correct Answer: A) To ensure a clear understanding of the negotiation. 3. Which of the following are proven effective communication methods for interacting with someone experiencing dementia? A) Make sure the person responds to demands or questions immediately. B) Talk louder. C) Ask simple 'yes' or 'no' questions. D) None of the above. Show Answer Correct Answer: C) Ask simple 'yes' or 'no' questions. 4. Good advice for e-mail is to use the 'top-of-screen' test, which means A) Beginning with a cute graphic or witty quotation to capture your reader's attention. B) Getting the e-mail address right. C) Composing offline. D) Conveying your purpose in the subject line and first paragraph. Show Answer Correct Answer: D) Conveying your purpose in the subject line and first paragraph. 5. The statement, "I'm not sure I understand what you're saying. Could you repeat what you've just said?", uses which of the following communicative strategies? A) Repair. B) Restriction. C) Nomination. D) Termination. Show Answer Correct Answer: A) Repair. 6. Good communication at work means saying everything on your mind and doing most of the talking. A) True. B) False. Show Answer Correct Answer: B) False. 7. What tone should be used in business emails? A) Aggressive and confrontational tone. B) Professional and respectful tone. C) Casual and informal tone. D) Humorous and sarcastic tone. Show Answer Correct Answer: B) Professional and respectful tone. 8. Another way to validate perceptions is to compare A) Those sending the messages. B) The source to the receiver. C) Your interpretations to the interpretation of others. D) Interpersonal to public messages on the same topic. Show Answer Correct Answer: C) Your interpretations to the interpretation of others. 9. The following is a respectful way to present a different angle on a subject A) While I can see why you believe this, I see this differently. In my opinion . B) Why would you think that! You are silly. C) You are wrong!. D) I can't believe you think that. Show Answer Correct Answer: A) While I can see why you believe this, I see this differently. In my opinion . 10. Active Listening is a principle of professional verbal communication. A) True. B) False. Show Answer Correct Answer: A) True. ← PreviousNext →Related QuizzesEffective Communication Quiz 1Effective Communication Quiz 2Effective Communication Quiz 3Effective Communication Quiz 4Effective Communication Quiz 5Effective Communication Quiz 6Effective Communication Quiz 7Effective Communication Quiz 8Effective Communication Quiz 9Effective Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books