This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Effective Communication – Quiz 26 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Effective Communication Quiz 26 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Good communicators vary their words to avoid unintentional repetition. A) True. B) False. Show Answer Correct Answer: A) True. 2. IF YOU WANT TO COMPLAIN, WHAT'S THE BEST WAY TO BEHAVE A) STAY CALM, STICK TO YOUR POINT. B) GET VERY ANGRY. C) GET READY TO CRY. D) None of above. Show Answer Correct Answer: A) STAY CALM, STICK TO YOUR POINT. 3. Which of the following strategies can help in maintaining coherence in an email? A) Jumping between unrelated topics. B) Organizing information logically and using transitions. C) Writing in a stream-of-consciousness style. D) Using informal language.TagsDOK Level 3:Strategic Thinking. Show Answer Correct Answer: B) Organizing information logically and using transitions. 4. Reporters should avoid words such as A) A, an, the. B) Definitely, finally and really. C) School, business. D) Today, yesterday, tomorrow. Show Answer Correct Answer: B) Definitely, finally and really. 5. The speaker shows courtesy in communication by respecting the culture, values, and beliefs of his/her receivers. Being courteous at all times creates a positive impact on the audience. A) Completeness. B) Conciseness. C) Consideration. D) Concreteness. E) Courtesy. Show Answer Correct Answer: E) Courtesy. 6. You're on a video call; your mic should be- A) Muted when not speaking. B) Always on. C) Loud. D) Unmuted forever. Show Answer Correct Answer: A) Muted when not speaking. 7. How can I-statements help in communication? A) Making the speaker feel superior. B) Promoting understanding and clarity. C) Avoiding difficult topics. D) Encouraging discussions. Show Answer Correct Answer: B) Promoting understanding and clarity. 8. The reader is the most important person in any written communication. A) True. B) False. Show Answer Correct Answer: A) True. 9. Effective speaking requires A) Loud voice. B) Clear pronunciation. C) Fast delivery. D) Complex sentences. Show Answer Correct Answer: B) Clear pronunciation. 10. In order to be understood on the telephone, a business's employees should always A) Enunciate clearly. B) Speak from notes. C) Use technical terminology. D) Speak really fast. Show Answer Correct Answer: A) Enunciate clearly. ← PreviousNext →Related QuizzesEffective Communication Quiz 1Effective Communication Quiz 2Effective Communication Quiz 3Effective Communication Quiz 4Effective Communication Quiz 5Effective Communication Quiz 6Effective Communication Quiz 7Effective Communication Quiz 8Effective Communication Quiz 9Effective Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books