Effective Communication Quiz 117 (10 MCQs)

Quiz Instructions

Select an option to see the correct answer instantly.

1. "Signposts"are a kind of transition that let your audience know where you are in your speech and where you are going.

Correct Answer: A) True.

2. Informative speeches must fit their scope within time constraints.

Correct Answer: A) True.

3. A communicator's ability to listen, understand and meet the needs of others is an example of what type of communication?

Correct Answer: A) Audience-centered.

4. Which of the following is an example of a social norm that influences communication?

Correct Answer: B) Not interrupting people.

5. Informative presentations should contain useful information which is ..... and draws the audience's attention.

Correct Answer: A) Unique.

6. What is the main purpose behind building rapport training?

Correct Answer: A) To increase understanding between clients and professionals.

7. E-mail is the No. 1 communication channel in business today. To make your messages effective, you should

Correct Answer: A) Consider the receiver.

8. Competent communicators use ..... and ..... messages?

Correct Answer: B) Effective, appropriate.

9. Based on the steps you learned in Take a Stand, how should you approach conversations with people who might have different opinions?

Correct Answer: B) Share your perspective, listen to other people's perspectives, and be open to changing your own.

10. What should you do before joining a video conference?

Correct Answer: A) Make sure your microphone and camera work.