This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Effective Communication – Quiz 113 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Effective Communication Quiz 113 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. What does 'Pay attention to your writing style' mean? Fill in the blank: To be ..... of how you communicate in writing (e.g., "Pay attention to your writing style when writing emails"). A) Mindful. B) Careless. C) Unaware. D) Indifferent. E) Distracted. Show Answer Correct Answer: A) Mindful. 2. Even though today public speeches are less formal, it is still important that they were ..... A) Prepared on the spot. B) Well-organized. C) Learnt by heart. D) None of above. Show Answer Correct Answer: B) Well-organized. 3. The tone of your message is established in your email communications: A) In the subject line. B) In the first two sentences of your email. C) In the closing. D) In the subject line and the first two sentences of your email. Show Answer Correct Answer: D) In the subject line and the first two sentences of your email. 4. Communicate in a clear way so that the reader can understand. A) True. B) False. Show Answer Correct Answer: A) True. 5. What role does clarity play in written business proposals? A) It makes the proposal longer. B) It reduces the chances of misinterpretation. C) It complicates the message. D) It is not important. Show Answer Correct Answer: B) It reduces the chances of misinterpretation. 6. A good quality presentation is required to convey the message clearly to the audience. A) True. B) False. Show Answer Correct Answer: A) True. 7. Claudia goes to the doctor's office with her 12 year old daughter. Claudia speaks only German. Her daughter speaks German and English. The doctor needs to explain, to Claudia, how to take her new medicine. Which of the following is the best intervention for the doctor to use in order to communicate this information with Claudia? A) Use written material. B) Use a picture board. C) Use a licensed medical interpreter. D) Use her daughter to relay the information. Show Answer Correct Answer: C) Use a licensed medical interpreter. 8. Which sentence demonstrates the best email etiquette? A) Why is my grade so bad?. B) Can you explain why my grade is so low?. C) My parents are so mad at me, and now I'm grounded. Why is my grade so horrible?. D) Can we please set up a time to meet to talk about what I can do to raise my grade? I noticed it dropped a little this week. Show Answer Correct Answer: D) Can we please set up a time to meet to talk about what I can do to raise my grade? I noticed it dropped a little this week. 9. Which behavior promotes effective communication in a group discussion? A) Dominating the conversation. B) Ignoring others' contributions. C) Asking clarifying questions. D) Talking over others. Show Answer Correct Answer: C) Asking clarifying questions. 10. According to the 10 rules for a good conversation: A) It is important to look like you know what the speaker is talking about, don't say you don't know. B) Use close-ended questions to continue the conversation. C) Always equate your experiences, if they speak of something, make sure you tell a similar story. D) Try not to repeat yourself, as it can come off as condescending or boring. Show Answer Correct Answer: D) Try not to repeat yourself, as it can come off as condescending or boring. ← PreviousNext →Related QuizzesEffective Communication Quiz 1Effective Communication Quiz 2Effective Communication Quiz 3Effective Communication Quiz 4Effective Communication Quiz 5Effective Communication Quiz 6Effective Communication Quiz 7Effective Communication Quiz 8Effective Communication Quiz 9Effective Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books