This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Effective Communication – Quiz 108 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Effective Communication Quiz 108 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. What should you always use in an email? A) Emojis. B) Casual language. C) All caps. D) Subject line. Show Answer Correct Answer: D) Subject line. 2. She has a great ..... on her peers. A) To hear it on the grapevine. B) Concise. C) Clarify. D) Influence. Show Answer Correct Answer: D) Influence. 3. L.E.A.P.S. Communication stands for: A) Loud, Earful, Annoying, Personality, Superimpose. B) Liking, Eager, Application, Politically-correct, Sycophant. C) Lithe, Energetic, Aerobic, People, Surprise. D) Listen, Empathize, Ask questions, Paraphrase, Summarize. Show Answer Correct Answer: D) Listen, Empathize, Ask questions, Paraphrase, Summarize. 4. Assertive communication makes interactions more even and has ..... benefits for all involved. A) Positive. B) Limited. C) Negative. D) Temporary. Show Answer Correct Answer: A) Positive. 5. What should be considered when planning a design presentation? A) Clearly stating the presentation's purpose. B) Organizing content with an introduction, main sections, and conclusion. C) Creating engaging visuals. D) All of the above. Show Answer Correct Answer: D) All of the above. 6. My customer has been recently pushing me to meet a deadline that isn't feasible. What approach should I take? A) Customer is king so I need to work around to meet his deadline. B) Communicate assertively and try to come up with a win-win situation. C) Approach assertively and mention that deadline is impossible. D) None of above. Show Answer Correct Answer: B) Communicate assertively and try to come up with a win-win situation. 7. Informative speakers should use a large amount of presentation media in order to keep the audience's attention. A) True. B) False. Show Answer Correct Answer: B) False. 8. His ..... speech bored the audience, who were hoping for something more concise. A) Talking shop. B) Long-winded. C) Speaking my mind. D) Getting to the point. Show Answer Correct Answer: B) Long-winded. 9. What does anticipation in communication help a speaker to do? A) Speak without preparation. B) Use complex language. C) Avoid confusion and awkward moments. D) Ignore audience feedback. Show Answer Correct Answer: C) Avoid confusion and awkward moments. 10. Dana is writing an e-mail message to the staff informing them that the new computers promised to arrive on Monday will be delayed for two weeks. Dana knows that many people will be frustrated because their current computers are slow and outdated. Which organizational pattern should Dana's message follow? A) Direct pattern. B) Indirect Pattern. C) Geographic pattern. D) Chronological pattern. Show Answer Correct Answer: B) Indirect Pattern. ← PreviousNext →Related QuizzesEffective Communication Quiz 1Effective Communication Quiz 2Effective Communication Quiz 3Effective Communication Quiz 4Effective Communication Quiz 5Effective Communication Quiz 6Effective Communication Quiz 7Effective Communication Quiz 8Effective Communication Quiz 9Effective Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books