This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Verbal Communication – Quiz 61 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Verbal Communication Quiz 61 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. A telephone conversation is ..... A) Verbal. B) Non-verbal. Show Answer Correct Answer: A) Verbal. 2. Words and messages that are commonly used by a variety of individuals and occur very frequently are also known as A) Core vocabulary. B) Coverage vocabulary. C) Fringe vocabulary. D) Developmental vocabulary. Show Answer Correct Answer: A) Core vocabulary. 3. Which feature is a good conferencing tool to use with others who are located elsewhere in your city, or even in another country? A) BYOD. B) Video communications. C) Cloud computing. D) None of above. Show Answer Correct Answer: B) Video communications. 4. The distinction between the basic elements of verbal communication and the elements of verbal communication skills lies in their focus and scope within the communication process. A) True. B) False. C) All the above. D) None of the above. Show Answer Correct Answer: A) True. 5. Prof. Albert Mehrabian stated that ..... plays a 38% role in conveying the message A) Words. B) Intonation and voice. C) Body language. D) Writing. Show Answer Correct Answer: B) Intonation and voice. 6. How does tone affect verbal communication? A) Tone has no effect on the message. B) A friendly tone makes the message clear and respectful. C) A loud tone always improves communication. D) Only words matter, not how they are said. Show Answer Correct Answer: B) A friendly tone makes the message clear and respectful. 7. What category of speech act is this? "Could you lend me a pencil, please?" A) Commissives. B) Assertives. C) Expressives. D) Directives. Show Answer Correct Answer: D) Directives. 8. Speaking is the most neglected of all the communication skills, yet it is the most vital skill for understanding a message. A) True. B) False. Show Answer Correct Answer: B) False. 9. Which of the following expressions is negative and should be avoided? A) Thank you for giving us . B) You misunderstood . C) We are happy to . D) An explanation to you is in order . Show Answer Correct Answer: B) You misunderstood . 10. The ..... of a professional message may be formal or informal. A) Formal. B) Tone. C) Testimonial. D) Persuasive. Show Answer Correct Answer: B) Tone. ← PreviousNext →Related QuizzesVerbal Communication Quiz 1Verbal Communication Quiz 2Verbal Communication Quiz 3Verbal Communication Quiz 4Verbal Communication Quiz 5Verbal Communication Quiz 6Verbal Communication Quiz 7Verbal Communication Quiz 8Verbal Communication Quiz 9Verbal Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books