This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Types Of Communication – Quiz 25 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Types Of Communication Quiz 25 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Which communication network provides maximum participation and satisfaction? A) Wheel network. B) All-channel network. C) Chain network. D) Y-network. Show Answer Correct Answer: B) All-channel network. 2. How should communication in the workplace generally be? A) Formal. B) Casual. C) Aggressive. D) Informal. Show Answer Correct Answer: A) Formal. 3. Communication is also broken down into levels ..... these are different from types and skills. Of the following, which is considered a Level of Communication? A) Reading. B) Writing. C) Nonverbal. D) Informational. Show Answer Correct Answer: D) Informational. 4. Which workplace area mainly uses persuasive messages? A) Accounting. B) Operations. C) Human resources. D) Sales and marketing. Show Answer Correct Answer: D) Sales and marketing. 5. Which communication channels are commonly used in customer service? A) Billboards, posters, jingles. B) Radio, satellite, telegram. C) Face to face, telephone, written. D) Courier, drone, pneumatic tube. Show Answer Correct Answer: C) Face to face, telephone, written. 6. Workplace communication can be defined as. A) Process of exchanging information within an organization. B) Process of distributing work to the subordinates. C) Process of thinking new ideas at work place. D) None. Show Answer Correct Answer: A) Process of exchanging information within an organization. 7. Your manager sends an email instructing all staff to attend a meeting. This is an example of: A) Upward communication. B) Downward communication. C) Outward communication. D) Sideward communication. Show Answer Correct Answer: B) Downward communication. 8. Speaking is the only way to communicate with people A) Right. B) Wrong. Show Answer Correct Answer: B) Wrong. 9. What is the main difference between audio conferencing and video conferencing? A) Audio conferencing uses video, while video conferencing uses only sound. B) Audio conferencing only has sound, while video conferencing also includes video. C) Video conferencing uses only texts. D) There is no difference. Show Answer Correct Answer: B) Audio conferencing only has sound, while video conferencing also includes video. 10. Prior to the election, the politicians delivered ..... speech A) Argumentative. B) Persuasive. C) Entertaining. D) Informative. Show Answer Correct Answer: B) Persuasive. ← PreviousNext →Related QuizzesTypes Of Communication Quiz 1Types Of Communication Quiz 2Types Of Communication Quiz 3Types Of Communication Quiz 4Types Of Communication Quiz 5Types Of Communication Quiz 6Types Of Communication Quiz 7Types Of Communication Quiz 8Types Of Communication Quiz 9Types Of Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books