This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Psychological Barriers To Communication – Quiz 2 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Psychological Barriers To Communication Quiz 2 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Also known as Mental Barrier. A) Physical Barrier. B) Psychological Barrier. C) Linguistic Barrier. D) Cultural Barrier. Show Answer Correct Answer: B) Psychological Barrier. 2. You are asked to share something about your day, but you are hesitant because you are shy.What barrier of communication? A) Language. B) Jargon. C) Lack of Confidence. D) Dysfunctional Feedbacks. Show Answer Correct Answer: C) Lack of Confidence. 3. A student cannot focus on a lecture because he is worried about family problems. Which barrier applies? A) Semantic. B) Physical. C) Psychological. D) Cultural. Show Answer Correct Answer: C) Psychological. 4. Giving false reassurance is a barrier to therapeutic communication. A) True. B) False. Show Answer Correct Answer: A) True. 5. Factors Affecting Communication:Cognitive factors A) Personal Factors. B) Relationship Factors. C) Environmental Factors. D) None of above. Show Answer Correct Answer: A) Personal Factors. 6. What should customer service representatives in the retail industry avoid when communicating with customers? A) Lack of initiative. B) Angry and hostile responses. C) Short replies. D) Making assumptions. Show Answer Correct Answer: B) Angry and hostile responses. 7. Internal noises are the thoughts and feelings that interfere with meaning. A) True. B) False. Show Answer Correct Answer: A) True. 8. Teacher asked one of his students to go in office. Before completing the sentence, the student said I got the message and brought chalk from the office, but the teacher wanted that he should bring the attendance register. Name the type of communication barrier A) Premature Evaluation. B) Lack of proper attention. C) Unclassified assumption. D) Distrust Edit. Show Answer Correct Answer: A) Premature Evaluation. 9. What is the kind of noise that may result from individuals' personal discomfort? A) Physical noise. B) Physiological noise. C) Psychological noise. D) Semantic noise. Show Answer Correct Answer: B) Physiological noise. 10. Conflict in communication occurs when: A) People have opposing ideas or expectations. B) Staff forget their security badges. C) Teams eat lunch at different times. D) Departments change logos annually. Show Answer Correct Answer: A) People have opposing ideas or expectations. ← PreviousNext →Related QuizzesPsychological Barriers To Communication Quiz 1Psychological Barriers To Communication Quiz 3Psychological Barriers To Communication Quiz 4Psychological Barriers To Communication Quiz 5Psychological Barriers To Communication Quiz 6Psychological Barriers To Communication Quiz 7Psychological Barriers To Communication Quiz 8Psychological Barriers To Communication Quiz 9Psychological Barriers To Communication Quiz 10Psychological Barriers To Communication Quiz 11 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books