This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Objectives Of Communication – Quiz 12 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Objectives Of Communication Quiz 12 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. What is the primary goal of initiating the communication process in a crisis? A) To launch new products. B) To explain what happened and actions taken. C) To hire new employees. D) To redesign the website. Show Answer Correct Answer: B) To explain what happened and actions taken. 2. What is the main purpose of communication according to the text? A) To manage human resources. B) To entertain. C) To express facts and ideas. D) To conduct surveys. Show Answer Correct Answer: C) To express facts and ideas. 3. Downward communication is important for: A) Policy enforcement and work guidance. B) Sharing employee grievances. C) Encouraging gossip. D) Avoiding official orders. Show Answer Correct Answer: A) Policy enforcement and work guidance. 4. Is it build customer relationship one of the benefits of business communication? A) Yes. B) No. Show Answer Correct Answer: A) Yes. 5. Which option lists common purposes of business communication in daily operations? A) To replace all marketing decisions. B) To entertain only without action. C) To conceal facts and avoid contact. D) To give information and receive feedback. Show Answer Correct Answer: D) To give information and receive feedback. 6. Positive and neutral messages at the workplace are mainly used to: A) Deliver bad news. B) Express emotions. C) Handle conflicts. D) Support daily work. Show Answer Correct Answer: D) Support daily work. 7. It is a general purpose wherein we want our audience to learn about a new topic or develop a new skill or advance their knowledge on a subject that they already know A) To inform. B) To persuade. C) To entertain. D) None of above. Show Answer Correct Answer: A) To inform. 8. The fact that many people speak openly with perfect strangers while on a plane or a bus suggests that ..... A) We communicate to maintain our sense of identity. B) We communicate to exchange information. C) We communicate to develop relationships. D) We communicate to satisfy social needs. Show Answer Correct Answer: D) We communicate to satisfy social needs. 9. When a receiver understands a message but does not respond favorably to it, the remaining goals of business communication cannot be achieved. A) TRUE. B) FALSE. Show Answer Correct Answer: B) FALSE. 10. Which is NOT a reason we communicate? A) Express feelings and emotions. B) To persuade or control. C) To relate with others. D) To get enough sleep. E) To participate in social rituals. Show Answer Correct Answer: D) To get enough sleep. ← PreviousNext →Related QuizzesObjectives Of Communication Quiz 1Objectives Of Communication Quiz 2Objectives Of Communication Quiz 3Objectives Of Communication Quiz 4Objectives Of Communication Quiz 5Objectives Of Communication Quiz 6Objectives Of Communication Quiz 7Objectives Of Communication Quiz 8Objectives Of Communication Quiz 9Objectives Of Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books