This quiz works best with JavaScript enabled. Home > Unit Iv Communication > Barriers To Communication – Quiz 48 🏠 Homepage 📘 Download PDF Books 📕 Premium PDF Books Barriers To Communication Quiz 48 (10 MCQs) Quiz Instructions Select an option to see the correct answer instantly. 1. Which of the following WOULD NOT help salespeople create positive customer/client relations? A) Providing information. B) Showing enthusiasm. C) Ignoring objections. D) Offering services. Show Answer Correct Answer: C) Ignoring objections. 2. Lily faced some ..... when she traveled to China, because she did not speak Mandarin and had difficulty understanding and being understood by the locals. A) Language barrier. B) Culture shock. C) Native language. D) Translation error. Show Answer Correct Answer: A) Language barrier. 3. Communication can be blocked if ..... is given instead of listening. A) Advice. B) Praise. C) Criticism. D) Information. Show Answer Correct Answer: A) Advice. 4. How can poor external communication affect an organisation's effectiveness? A) It enhances the company's reputation and customer trust. B) It reduces the workload of employees by minimizing communication efforts. C) It improves stakeholder relationships by limiting external interactions. D) It leads to misaligned expectations, dissatisfied customers, and loss of business opportunities. Show Answer Correct Answer: D) It leads to misaligned expectations, dissatisfied customers, and loss of business opportunities. 5. Student B is calling student C regarding the lesson he missed. While student C is still talking, student B's phone just turned off. What barrier is exemplified in this situation? A) Physical barrier. B) Psychological. C) Linguistic and cultural barrier. D) Mechanical barrier. Show Answer Correct Answer: D) Mechanical barrier. 6. Noise pollution affects animal to animal communication A) True. B) False. Show Answer Correct Answer: A) True. 7. When we encounter ....., using telepathy will be very helpful. A) Social media. B) Body language. C) Multimedia communication. D) Language barriers. Show Answer Correct Answer: D) Language barriers. 8. In the context of challenges to effective communication, the term ..... refers to any interference that causes the message you send to be different from the message your audience understands. A) Noise. B) Deflate. C) Tardiness. D) Clone. Show Answer Correct Answer: A) Noise. 9. What is a significant impact of unclear communication channels within an organization? A) Enhanced project outcomes. B) Increased misunderstandings and inefficiencies. C) Improved employee morale. D) Streamlined decision-making. Show Answer Correct Answer: B) Increased misunderstandings and inefficiencies. 10. The factors that interfere with the communication process are called ..... A) Barriers. B) Messages. C) Encoding. D) Decoding. Show Answer Correct Answer: A) Barriers. ← PreviousNext →Related QuizzesBarriers To Communication Quiz 1Barriers To Communication Quiz 2Barriers To Communication Quiz 3Barriers To Communication Quiz 4Barriers To Communication Quiz 5Barriers To Communication Quiz 6Barriers To Communication Quiz 7Barriers To Communication Quiz 8Barriers To Communication Quiz 9Barriers To Communication Quiz 10 🏠 Back to Homepage 📘 Download PDF Books 📕 Premium PDF Books